Product Description

Delmar's complete learning system prepares students to become multiskilled medical assistants for the 21st century! This revised full-color administrative medical assisting textbook is part of a dynamic learning system that includes a free administrative skills CD-ROM bound in the text; a separate workbook; and instructor support materials. Together, these learning tools integrate essential and advanced competencies set forth by the AAMA's Role Delineation Study, emphasizing interpersonal communications and changes in the health care setting. The entire learning system is complemented by real-life characters and scenarios from the field of medical assisting.a feature not found in any other text! New to the Second Edition All procedures grouped at the end of chapters for easier accessibility Increased number of case studies for critical thinking skills Web activities at the end of each chapter Psychological tip box in each chapter reflecting CAAHEP mandates Skills CD-ROM provides varied

ISBN 9781435419230Edition 04Binding Paper