Product Description

Nursing staff from thirteen well-performing facilities profile their own improvement processes. Emphasis is on the wide-ranging potential in the job satisfaction indicators that comprise the NDNQI RN Satisfaction Survey. The book also considers the broader context of the NDNQI program through the editors' introductory essay on key NDNQI concepts and an afterword by a health care economist, who examines aspects of the costs and effects of quality improvement. This book can stand alone or be combined with the 2007 volume as an excellent reference guide for executives of nursing and other healthcare staff, researchers, NDNQI site coordinators, quality improvement professionals, staff nurses, and any healthcare professional concerned with quality issues. It will prove invaluable to better understand the ongoing contributions of nursing-sensitive indicators to contemporary health care.

ISBN 9781558102644Edition 01Binding Paper