Bookstore FAQ (Scroll Down for Custom Shop FAQ)
Can I get my books shipped? Can I include my purchase books?
Yes! Textbook Rental offers a convenient shipping option to all of our students for a flat rate of $9.99 charged to your student bill. You can order your textbooks here on our website. Go to the home page and click "Find My Books" then follow the prompts.
Can I ship my books back at the end of the semester?
Yes! We recommend telling the postal company you want to ship them under the "Media Mail" option. This will help you save money on shipping costs. As long as they are postmarked by the due date you will not receive any late fees. Our address is 780 W. Starin Rd. Whitewater, WI 53190.
If I’m a freshman when can I get my books?
We recommend picking up your textbooks in Textbook Rental during freshman move-in. Please see our hours so you can plan ahead.
If I’m an upperclassman when can I get my books?
Students are able to come in-store or order online one week before the term begins.
Is Textbook Rental different because of COVID-19?
Everyone is required to wear masks and hand sanitizer will be by doorways. Signage will be placed to ensure everyone is following safe social distancing practices, and a regular cleaning schedule will be followed.How/when do I sell back my purchase books for book buyback?
Book Buyback is always on finals week each semester.
Will the Bookstore be open for in-store purchases?
Yes, you will be able to shop in-store for clothing, gift, supplies, and textbooks. A regular cleaning schedule, capacity limitations, and social distancing policies will be in place to ensure a safe shopping environment.
Can I order just one piece of apparel?
Yes! We don't have any minimums on orders.
Does an order have to be school related?
No. It can be whatever you want (as long as its appropriate).
What is the lead time on an order?
Lead times can vary depending on complexity i.e shipping, quantities, special requests, design needs. Generally its 2-3 weeks, however if we can do it sooner we will let you know.
Are you hiring?
We usually hire each semester, keep an eye on handshake. Or e-mail your application to firstname.lastname@example.org and we will be in contact.
If I have an idea for a design but need help creating it what do I do?
We have an artist on staff that can help with that! When you place your order check the "Need Design Made" box and we will contact you on how to proceed.
What are your printing capabilities?
We offer vinyl and direct to garment options click for video
What are your custom shop store hours?
Monday - Friday 9am-3pm Stop in anytime to chat or look around at the work we've done!