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Return Policy


Returning Textbooks



Textbooks must be returned with an original receipt in unmarked, resalable condition within 4 calendar days of the start of the semester or receipt date. Books purchased used can also be returned within 4 calendar days. Summer, Winterim and short session classes have 1 day to return books. Books purchased after November 1st for the fall term or April 1st for spring term are not returnable.

Books packaged with other items must be returned complete. Receipt will reflect the number of items included in the package. Some specially marked textbooks and software are non-returnable.

For returns made on debit cards, please note it may take 3-5 days for the refund to be reflected on your account depending on your bank's policy.

Publisher defective books are returnable for an exact exchange at anytime.


Dropped or Withdrawn Classes



Dropped class book refunds will follow the University's dropped course deadlines. Please see pages 4 and 5 of the Schedule of Classes booklet. The Bookstore must verify withdrawal or dropped class on the WINS system to receive refund.


Technology and Course Packets



Products must be in original, unopened packaging for refund. Items follow same return period as textbooks and must have receipt.


Calculators and Electronics



30 Days with original, unopened packaging along with receipt. 14 Days for opened, factory defective products with receipt.


Clothing and Gift Items



90 Days for refund or exchange. Must have receipt and tags for refund. Exchanges can be excepted without receipt.


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